After 1hr on hold no one ever answered in customer support.

After 1hr on hold no one ever answered in customer support. New investors will find some helpful background information, but relying solely on’s education to become proficient in the markets is unlikely. That said, the material covers all the major topics that a beginner should need to know. We publish unbiased product reviews; our opinions are our own and are not influenced by payment we receive from our advertising partners.

  • Also, U.S. clients are not offered guaranteed stop loss orders.
  • At the time of writing this review, neither offers bonuses nor hosts promotions.
  • The minimum balance required to open an account with is 100 units of your base currency.
  • Novices will also appreciate’s comprehensive range of educational tools and resources. does not offer „negative balance protection“ for U.S. clients. This means that U.S. traders with negative Forex account balances are on the hook for more money than they initially deposited into their accounts. User Benefits

OCO – A pair of pending orders where the execution of one automatically cancels the other. Deposit processing times for bank wires are between one dotbig and two business days. The minimum deposit is $100, but the recommended amount for the Standard and Commission accounts is $1,000.

forex review

I explained that my old bank account is closed long time ago. In addition, every broker we surveyed was required to fill out a 320-point survey about all aspects of their platform that we used in our testing. Many of the online brokers we evaluated provided us with in-person demonstrations of their platforms dotbig review at our offices. Phone support is the quickest way to have questions answered by a real person. There is a small menu to choose from at the start of the call. Wait times will vary based on call volume, but during a normal day you can expect to wait several minutes before being connected with a representative.

Research and Education

Each category consists of YouTube videos, charts, images, and written content. Three trading courses, divided into Beginner, Intermediate, and Advanced, are also available, and webinars increase the educational value. The Performance Analytics tool powered by Chasing Returns helps clients become better traders. The SMART Signals Engines scans 800+ price action patterns using more than 100,000 data points and delivers higher Forex news accuracy trading signals. We’re sorry to hear you are disappointed with our trading platform. As we are always looking for new ways in which we can improve, would you be able to provide more information on the platform features which would improve your trading experience with us? Functional demo accounts are provided for free, giving potential clients time to assess the pricing structure before committing real capital.

I tried an online chat but they respond veeery slow 5-10 minute per reply. Overall, checks off most of the boxes needed to be considered a good broker. However, the impression that one gets is that it could be so much better if a bit more attention was paid to the primary revenue generator – the customer.


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